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US PGA Championship
I know several people who have had problems with pay-outs,
delays mostly, they have felt that the company has to make
several transactions until they can get their money.
Secondly, I have personally a very bad experience. No
whining, because I am partly to blame myself, still I found
their service and ethics very bad. I placed a bet on a
Japanese player at 125/1 beyond the maxium limit, but the
bet was accepted and I heard nothing before the start of the
tournament. I admit, I didn't know that their rule is that
they can at any time cancel WINNING bets where the player
has exceeded the max. limit but they don't touch losing
bets...
So I didn't win L3000, they voided my bet after the
tournament. And then, when I complained, they locked my
account and wouldn't open it until I had confirmed that I
accepted their rules. In my book, that is pretty close to
black mail...but since I had no case legally, I did so, the
account was re-opened, and I have tripled my account credits
since then.
"Rubber rules" or not at bookies, I have a hard time
accepting, out of principle, that a bet is accepted (i.e. a
contract is made according to normal "contract law"), and
then they void it post facto. I think this is only
acceptable in a "blatant error" case, and even then, bookies
should use this rule only when very necessary. When you
place a bet at GG, you receive an e-mail where YOU have to
say if anything is wrong, but apparently they are not
responsible for checking bets de facto. Strange way of
placing the responsibility on the customer....
I have spoken to leading golf tipsters about my case, and
they said that there is nothing to do since GG has covered
themselves with the rule in question, but these experts also
said that they had never heard of such a rule and that they
found it "highly unethical".
Furthermore, the fact that they only cancel winning bets
over the max. limit but profit from losing bets is to me
extremely hypocritical and almost surreal in a business
environment.
One last thing, it seems to be a very small company with a
very operational CEO.
In conclusion, following this week, I will pull out my money
- also since it seems to be a pretty small company, I won't
risk them going bankrupt.
PS: I there are people with legal expertise in here - is
there no chance that the "contract law" aspect in my case
could overrule Golfing Gods' set of rules?
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